PRE-ORDERING SHIPPING
Pre-order events will specify shipping details on the product page. In the event the product will take longer to ship, we will notify you immediately via email with options. We always do our best to satisfy customer needs but cannot predict customer demand.
GENERAL SHIPPING
We usually ship within 24-48 business hours of receiving your order. Please allow for extra time for fulfillment on weekends and Holidays. Transit time from that point is determined by the method of delivery chosen at checkout.
SHIPPING RATES
We provide free shipping for Domestic USA orders via USPS. All other shipping options will be detailed at checkout depending on your location and preference of timing. International orders will require extra postage detailed on the checkout page. Komuso ships out of Fort Lauderdale, FL United States.
INTERNATIONAL ORDERS / CUSTOMS
Customs and duties are determined by the countries which the products are being imported. Komuso is not responsible for your county’s laws, regulations or taxes. We understand that there may be a significant Value Added Tax imposed when receiving Komuso in the United Kingdom, and most probably other locations. We also understand that certain countries have refused shipments of Komuso. Please note that we are willing to ship to those countries. However, you will be responsible for the purchase price and shipping charges, whether or not the product is stopped at customs. We therefore would ask that you consider having us ship to a friend of yours in the United States.
All costs on our website are in United States Dollars (USD).